Q & A Topics
General Product Information
Application Tips: What To Do and What Not To Do
Online Orders
International Orders
Custom Orders & Prose Requests
Wholesale Information
General Product Information
What is Blik anyway?
Blik is a line of self-adhesive wall decals that were created by and for people who like to change their mind. Blik is a great alternative to wallpaper, paint or stencils and the DIY nature of Blik lets you be the artist and create your own wall art. Within minutes, you can transform the look of a living or office space: choose your space, plan the design you’d like to make, and literally, just peel and stick. And when you’re tired of your design, say after years, a month, maybe a day – the decals are removable.
I know all Blik products are removable, but how long will the decals stay up?
Blik is perfect for temporary applications but if you take care of it, it will last for years. Indoors, Blik will last 2 to 3 years easily. Do try to keep your Blik design away from direct sunlight as heat can release the adhesive and can cause the decals to peel up. Outdoors, Blik graphics will last 1 to 2 years.
What is Blik made from?
Blik is made from an ultra-thin, self-adhesive matte vinyl film. Blik Re-Stik™ is made from a slightly thicker, self-adhesive, polypropylene film.
What is the difference between the original line of Blik wall decals and Blik Re-Stik?
All Blik products are removable but Blik Re-Stik decals are repositionable, so you can use them over and over. Original Blik is made from a very thin vinyl film, once removed the wall, the decals cannot be reused. The beauty of original Blik is that people will think you spent hours painting your design when it reality it took only minutes to apply. Blik Re-Stik is made from a slightly thicker material with a very low tack adhesive backing that lets you remove and move the decals again and again. You can even take the decals with you when you move as long as you save the white paper backing they come on. Keep the adhesive backing free of dust, fibers or dirt to extend the Re-Stik life span.
What other types of Blik decals are there?
Besides the original Blik and Blik Re-Stik wall decals, Blik also sells small object decals and skins from other design companies we like.
I would like to apply an original Blik design to my car, can I do that?
Yes, you can but keep in mind that Blik decals are scaled for walls and not cars. Also cars get pretty dirty and the original Blik matte material will not be shiny like your car. blik is not responsible for any damage that may occur.
Application Tips: What To Do and What Not To Do
I got my Blik. What do I do now?
Congratulations! First, read the instructions. Yes, Blik is easy to apply but reading the instructions will save you time and potential errors. Also, check out our fun “How To” installation videos. But basically, plan your design and start Blik-ing.
Will Blik work on all walls?
No, it depends on the texture. Smooth surfaces like drywall are best. If your wall is rough, bumpy or newly painted, Blik may not adhere properly. Wipe your walls down with a dry cloth to remove any dust or those cobwebs hanging out in the corner.
I recently painted my walls, how long should I wait before applying Blik?
If you recently painted your walls, stop now. Do not apply Blik to your walls for 2 weeks, or even 3 if it’s cold and damp (or humid) outside. If you apply the decals before the paint is fully cured, the decals will either have trouble adhering to the wall or the adhesive will dry to the paint and when you remove the decals, paint may come off with the decals.
Will Blik adhere to all paint types?
Blik sticks very well to matte paint. More intricate patterns may not stick to semi- or high gloss paints.
Will Blik adhere to textured surfaces?
Smooth surfaces are best. Even lightly textured surfaces such as orange peel texture can prevent the decals from adhering. If your walls are slightly textured, we recommend the Blik Re-Stik line of movable graphics.
What other surfaces can Blik be applied to?
Blik can be applied to other smooth surfaces such as ceilings, glass, sealed concrete floors, smooth metal, tile, plastic surfaces and finished wood furniture. Keep in mind, the less porous the surface the more effort it will take to remove Blik.
Are there surfaces for which Blik is NOT recommended?
Absolutely. Don’t even think about applying Blik to strongly textured surfaces like stucco. Not only will Blik not stick but also the rough texture will most likely puncture the decals. Blik will also not adhere to fibrous materials (fabric), not even unpainted canvas. You can apply Blik to paper-based materials but we do not recommend it unless you are interested in a permanent application. Blik is not removable from paper or wallpaper.
Can you put Blik in a bathroom?
Absolutely, just not right after a shower. Blik can take the humidity of a bathroom but the walls need to be completely dry before applying. You can stick Blik to the walls, tiles, shower curtains and even - the toilet!
Is Blik easy to remove? If so, how?
Removal is easy. Peel up an edge with your fingernail and slowly peel the decal off the wall. If you’ve applied Blik to a less porous surface like glass, we recommend that you use a hairdryer (set on low heat) to warm the decal, this releases the adhesive and makes it even easier to peel off.
Will Blik leave a residue when removed? Or take off the paint?
No, Blik won’t leave any goo on your wall when removed. Since we cannot guarantee the condition of all wall surfaces, we cannot say across the board that some paint flecking will not occur. You may notice paint flecks on the back of the decals when removed and some minor paint touch up may be required.
Online Orders
I just placed an order online? How long before I receive it?
Well, that depends. In most cases, Blik is manufactured to order. It can take from 2 to 7 business days (business days do not include weekends or holidays) to process an order and then orders are shipped via UPS Ground.
Can I check the status of my order?
If you set up an Account prior to placing your order, you can check the status online. Sign in to check the status of your order.
Do you take returns?
Blik does not offer refunds or accept returns on any product or custom products or projects. We’re happy to offer an exchange for any items that are not completely satisfactory. Exchanges are accepted within 14 days of the date of receipt. Packages must be returned in perfect, unopened condition. Please email us at hello@whatisblik.com for the address, do not send packages to the P.O. Box. Sorry, Blik offers no shipping and handling credit on returned merchandise. Please note, all custom orders are final and may not be exchanged.
International Orders
Do you ship to Canada?
Yes, we ship to Canada via UPS Ground. Your order will be charged import fees (including taxes, duties, processing fees, UPS brokerage fees, etc.) when it arrives. Unfortunately, Blik has no control over these fees. If you are not familiar with the customs fees in your country, please check with your local customs office for more information.
The shipping charges you pay to Blik do NOT include customs fees, import taxes, brokerage fees, or duties. If you refuse to pay the customs fees when your order arrives, the shipment will be returned to Blik and we will be charged the customs fees plus return shipping costs. Therefore, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees.
We recommend that you contact one of the Canadian stores that carry Blik first:
http://www.whatisblik.com/howtobuy.html
Do you ship to the UK or overseas?
No, we are currently reviewing shipping options for overseas. In the meantime, check out our retail locations for a store or distributor near you.
http://www.whatisblik.com/howtobuy.html
If you live in the UK or Europe, we recommend that you visit our UK distributor’s website for a complete list of retail stockists or to place an order directly.
Custom Orders & Prose Requests
Can you customize Blik Re-Stik?
Sorry, no. Custom colors are only available for the original Blik decals.
How much is it to customize a package of original Blik?
Custom prices start at $10.00, please call 866-262-blik(2545) or email hello@whatisblik.com for a price quote.
Where can I see the range of colors available?
Click here to see our range of colors. These colors are very close to the actual Blik material but because computer monitors vary, they will not be an exact match. If you are in doubt, call for a color swatch. The first 5 swatches are free, more than that, the cost is $5.00.
How do I place a custom order?
Call blik at 866-262-blik(2545), Monday through Friday, 9 am to 5 pm Pacific time.
Can I return a custom order?
Custom orders are final and may not be returned or exchanged.
Wholesale Information
I would like to carry blik in my store?
Send an email to wholesale@whatisblik.com and tell us about you and your store, such as where you are located, if you sell online, and what other product lines you carry. This information will help get the conversation started.
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