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Q & A Topics

General Product Information
Pattern Wall Tiles
Surface Skins
Application Tips: What To Do and What Not To Do
Online Orders
International Orders
Custom Orders
General Information

General Product Information

What is Blik anyway?
Blik is a line of self-adhesive wall graphics including decals, Pattern Wall Tiles and Surface Skins that were created by and for people who like to change their mind. Blik is a great alternative to traditional wallpaper, paint or stencils and the DIY nature of Blik lets you be the artist and create your own wall art. Within minutes, you can transform the look of a living or office space: choose your space, plan the design you’d like to make and when you’re tired of your design, say after years, a month, maybe a day – the products are removable.

I know all Blik products are removable, but how long will the decals stay up?
Blik is perfect for temporary applications but if you take care of it, it will last. Indoors, Blik will last 1 to 2 years. But do try to keep your Blik design away from direct sunlight and heat sources as heat can release the adhesive and cause the graphics to peel up. We do not recommend applying Blik retail products to an outdoor surface due to weather and temperature changes.

What are Blik wall decals made from?
Blik is made from an ultra-thin, self-adhesive matte vinyl film. Blik Re-Stik™ is made from a slightly thicker, self-adhesive, polypropylene film.

What is the difference between the original line of Blik wall decals and Blik Re-Stik?
All Blik products are removable but Blik Re-Stik decals are repositionable, so you can move them and change your design. Original Blik is made from a very thin vinyl film, once removed from the wall, the decals cannot be reused. The beauty of original Blik is that people will think you spent hours painting your design when it reality it took only minutes to apply. Blik Re-Stik is made from a slightly thicker material with a very low tack adhesive backing that allows you remove and move the decals. You can even take the Re-Stik decals with you when you move as long as you save the white paper backing they come on. Keep the adhesive backing free of dust, fibers or dirt to extend the Re-Stik life span.

Pattern Wall Tiles

What are Pattern Wall Tiles?
Pattern Wall Tiles are fabric tiles that bring bursts of pattern into standard home and office spaces in a whole new way. With Pattern Wall Tiles, you can create an accent over a bed, on an interior door or frame a small section of a wall. The tiles are self-adhesive and can be repositioned and moved easily. They are completely customizable and can be cut, crafted, and arranged in a number of ways. Rotate them, combine patterns and use on any smooth flat surface. Pattern Wall Tiles are eco-friendly, non-toxic and free of both PVC and phthalates.

Can Pattern Wall Tiles be installed in a bathroom or kitchen?
Do NOT install Pattern Wall Tiles in a bathroom or kitchen backsplash to protect the print from getting wet or splashed with liquids. Water can damage the print.

Can Pattern Wall Tiles be cleaned?
To clean, dust gently with a dry cloth. Do not get the wall tiles wet with water or cleaning solutions or rub hard with your hand or cloth as this may affect the ink.

Surface Skins

What are Surface Skins?
Surface Skins is a new line of super durable, self-adhesive art prints that allow you to personalize just about any large surface in your home or office quickly and easily. Use them to cover desks, tables, cabinets, bookshelves – or whatever. Blik developed Surface Skins to bring some graphic goodness to humdrum furnishings everywhere.

Will Surface Skins work on any surface?
No, Surface Skins work on smooth, finished surfaces such as desks, tabletops, cabinets, dresser drawers, etc. Surface Skins are not meant for walls. Do not apply Surface Skins on a kitchen or a bathroom counter. We do not recommend Surface Skins for outdoor surfaces or untreated or rough surfaces such as concrete.

How do I apply Surface Skins?
Surface skins are easy to apply and instructions are included. In short, peel off the paper backing and rest or “float” the Surface Skin over the top of your surface. Once it’s in the correct position, press the skin to the surface. Each Surface Skin size comes with additional material beyond the surface top dimension in order to wrap the sides. If you prefer not to wrap the sides of a surface, trim off the unwanted excess with a blade.

Are Surface Skins easy to remove?
Yes, peel up an edge and pull the skin off the surface. The Surface Skin should lift clean without leaving a residue but if there is any residue just clean the surface with a non-abrasive multi-surface cleaner.

How do I take care of Surface Skins?
Surface Skins are laminated to protect the skin – and your furnishings – from spills. Wipe Surface Skins clean with water or a non-abrasive multi-surface cleaner. If applied to a dining table, we recommend using a trivet under hot dishes. Although the skin will protect the furniture’s surface from minor scratches, it cannot protect the surface from cut marks or gouges.

What are Surface Skins made from?
As with all Blik products, Surface Skins are made from the highest quality self-adhesive vinyl film. They are laminated for extra durability and have a matte finish.

Application Tips: What To Do and What Not To Do

I got my Blik. What do I do now?
Congratulations! First, read the instructions. Yes, Blik is easy to apply but reading the instructions will save you time and potential errors. Also, check out our fun “How To” installation videos for helpful tips and tricks. For vinyl wall decals, please look for a “T” or “P” on your decal sheet and then refer to the application method that corresponds to the letter on the instruction sheet. Blik Re-Stik patterns are easy to apply; all you need to do is peel and stick.

Will Blik work on all walls?
No. Apply Blik to smooth surfaces. We do not recommend wall or surfaces that are textured, rough, bumpy or newly painted. Blik is not responsible if graphics applied to a bumpy texture do not stick. Wipe your walls down with a dry cloth to remove any dust or those cobwebs hanging out in the corner. Do NOT wash your surface before installation.

I recently painted my walls, how long should I wait before applying Blik?
If you recently painted your walls, stop now. Do not apply Blik to your walls for at least 2 weeks, or even 3 if it’s cold and damp (or humid) outside. If you apply the decals before the paint is fully cured, the decals will either have trouble adhering to the wall or the adhesive will dry to the paint and when you remove the decals, paint may come off with the decals. Blik is not responsible if graphics applied to a newly painted surface do not stick.

Will Blik adhere to all paint types?
Blik sticks best to semi-gloss but will stick to matte and high gloss paints as well. Blik does NOT stick well to low VOC paints. Blik will not stick to other speciality paints such as magnetic or chalkboard paints.

Will Blik adhere to textured surfaces?
Blik recommends smooth surfaces. Even lightly textured surfaces such as orange peel texture can prevent the decals from adhering. If your walls are slightly textured, we recommend the Blik Re-Stik line of movable graphics. Blik is not responsible if graphics applied to a bumpy texture do not stick.

What other surfaces can Blik be applied to?
Blik can be applied to other smooth surfaces such as ceilings, glass, sealed concrete floors, smooth metal, tile, plastic surfaces and finished wood furniture. Keep in mind, the less porous the surface the more effort it will take to remove Blik.

Are there surfaces for which Blik is NOT recommended?
Absolutely. Don’t even think about applying Blik to strongly textured surfaces like stucco, concrete blocks, unfinished wood or wood products. Not only will Blik not stick but also the rough texture will most likely puncture the decals. Blik will also not adhere to fibrous materials (fabric), not even unpainted canvas. You can apply Blik to paper-based materials but we do not recommend it unless you are interested in a permanent application. Blik is not removable from paper or wallpaper.

Can you put Blik wall decals in a bathroom?
Wall decals (but NOT Pattern Wall Tiles) can be installed in a well-ventilated bathroom (that’s one that doesn’t steam up during a shower). The walls need to be completely dry before applying. Once again, we do NOT recommend Pattern Wall Tiles for the bathroom or kitchen back splash.

Can you clean Blik decals or Pattern Wall Tiles?
To clean, wipe gently with a DRY cloth only. Do not rub vigorously or wash or use any liquid cleaner. Getting a decal wet can release the adhesive or worse – the moisture can affect the ink on printed decals and Pattern Wall Tiles.

Is Blik easy to remove? If so, how?
Removal is easy. Peel up an edge with your fingernail and slowly peel the decal off the wall. If you’ve applied Blik to a less porous surface like glass, we recommend that you use a hairdryer (set on low heat) to warm the decal, this releases the adhesive and makes it even easier to peel off.

Will Blik leave a residue when removed? Or take off the paint?
Blik should not leave any goo on your wall when removed. Since we cannot guarantee the condition of all wall surfaces, we cannot say across the board that some paint removal will not occur. You may notice paint chips on the back of the decals when removed and paint touch up may be required. Blik is not responsible for any damage that may occur.

I would like to apply a Blik design to my car, can I do that?
Yes, you can but keep in mind that Blik decals are scaled for walls and not cars. Also cars get pretty dirty and the original Blik matte material will not be shiny like your car. We do  not recommend applying any of the Re-Stik or artist printed graphics to your car. Blik is not responsible for any damage that may occur.

Online Orders

About our online store:
Our online store is operated out of Los Angeles, California and is on Pacific Standard Time (PST). All orders are placed during PST hours. Discount codes and special offers with expiration dates end PST at the time and/or date specified. All orders ship from Los Angeles, CA. 

I have a discount code. What are the restrictions?
If you have a discount code, you can enter it in the Discount Codes/Gift Certificate box in the Shopping Cart and then click on “Apply Discount”. Discounts cannot be combined so use only 1 discount code per order. Discount codes include daily deal discount codes. Discount codes are valid toward online purchases of retail products only. Discount codes are not valid towards custom orders. 

I just placed an order online? How long before I receive it?
Well, that depends. In most cases, Blik is manufactured to order. It can take from 1 to 5 business days (business days do not include weekends or holidays) to produce an order. You will receive a shipping notification email with the tracking number when the order ships.

How are orders shipped?
Orders ship from Los Angeles by UPS Ground. Delivery time is 1 to 7 business days (business days do not include weekends or holidays) depending on the shipping address.

What is Rocketship?
It’s shipping as fast as a rocket ship headed for outer space. Products with the Rocketship icon ship in 1 business day. (Business days do not include weekends or holidays.) Orders that include both Rocketship and non-Rocketship products will ship out when the non-Rocketship items are ready in our standard 2 to 5 business days. Rocketship items can be found in the Re-Stik product line.

Can I check the status of my order?
If you set up an Account prior to placing your order, you can check the status online. Sign in to check the status of your order.

Do you take returns?
Blik does not offer refunds or accept returns on any product or custom products or projects. We’re happy to offer an exchange for any items that are not completely satisfactory. Exchanges are accepted within 14 days of the date of receipt. Packages must be returned in perfect, unopened condition. Please email us at hello@whatisblik.com for the address, do not send packages to the P.O. Box. Sorry, Blik offers no shipping and handling credit on returned merchandise. Please note, all custom orders are final and may not be exchanged.

International Orders

Do you ship to Canada?
Yes, we ship to Canada via UPS Ground. PLEASE READ: The shipping charges you pay to Blik do NOT include customs fees, import taxes, brokerage fees, or duties. Your order will be charged import fees (including taxes, duties, processing fees, UPS brokerage fees, etc.) upon delivery. Unfortunately, Blik has no control over these fees. IF YOU REFUSE to pay the customs and brokerage fees when your order arrives, the shipment will be returned to Blik and we will be charged the customs fees plus return shipping costs. Therefore, we DO NOT issue refunds for customs and brokerage fees or outbound shipping and return shipping if you refuse to pay these UPS fees. The cost of these fees and shipping charges will be deducted from refund.

If you are not familiar with the customs fees in your country, please check with your local customs office for more information. For UPS brokerage fees, please visit UPS.com or call 1-800-PICK-UPS for assistance.

We recommend that you contact one of the Canadian stores that carry Blik first:

http://www.whatisblik.com/howtobuy.html

Do you ship to the UK or overseas?
Yes, but not from our online store at this time. Please contact Customer Service via email at Hello@whatisblik.com with your order. All international orders are subject to custom duties and taxes and brokerage fees. These are not included in the shipping charge as they are billed separately by the courier. They are your responsibility to pay.

Or check out our How to Buy page:

http://www.whatisblik.com/howtobuy.html

Custom Orders

Can you customize the wall decals or Blik Re-Stik?
Sorry, no. Custom colors are only available for the original Blik vinyl decals. Custom colors are not available for printed decals, Re-Stik, Pattern Wall Tiles or Surface Skins designs. Custom sizing is not available.

How much is it to customize the color in a retail package of original Blik?
Custom color fees start at $10.00, please call 866-262-blik(2545) x 1 or email hello@whatisblik.com to place your custom color order.

Where can I see the range of colors available?
Click here to see our range of vinyl colors. These colors are very close to the actual Blik material but because computer monitors vary, they will not be an exact match. If you are in doubt, call for a color swatch. The first 5 swatches are free, more than that, the cost is $5.00.

How do I place a custom color order?
Call Blik Customer Service at 866-262-blik(2545) x1, Monday through Friday, 7 am to 3 pm PST.

I’m interested in a custom wall mural. How much would that cost?
Whether you have a specific design or want help developing one, the Blik team can customize your space with a unique pattern or art piece. Please check out our Customize section for more information or use our submission form to submit your design to receive a price estimate. Please allow 2 to 4 days for us to respond to any custom submission.

Can I return a custom order?
No, custom orders are final and may not be returned or exchanged.

General Information

Are there any current job openings at Blik?
Check out our Jobs board.

Where are Blik decals made?
All Blik products are proudly made in the USA. 

Do you ever have sales?
Yes! Sign up for our newsletter and you’ll be the first to know about any sale or special offer. Go to our homepage, scroll down to the bottom middle of the page and enter your email address in the Newsletter sign up box. How easy is that?!

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